Because the building sat on private property with generous drive lanes, maneuvering equipment wasn’t a problem; *height* was. The panes we needed stood a full story up, scattered across different façades unreachable with ladders. The Solution Enter the 46-foot articulating boom lift. With ample room to swing its arm through the parking lanes, we positioned the basket inches from each damaged lite. From that rock-steady platform our technicians ran the polishing wheels perfectly flat, letting the glass heat dissipate instead of warping in tight spots. Plot Twist During our walkthrough the client noticed faint, isolated scratches on other windows. Because the boom was already on-site, adding those panes was simple and far less expensive than a second call-out. The interior glass scratches he found where easily handled with careful preporation to redudce any dust from traveling outside our work area. Why Scratches Happen Most scratches come from: -Improper post-construction cleanup—drywall grit dragged across glass -Razors or hard-edge blades used to remove paint or decals -Harsh scrub pads—green scouring pads can etch; stick to blue or whiteonly. -Everyday maintenance mistakes—even a dusty squeegee can leave hairline trails For DIY touch-ups, *#0000 super-fine steel wool* and gentle detergent are safe on most architectural glass (always test first). The Outcome By sunset every pane—inside and out—looked showroom-new. The client saved thousands in replacement costs, avoided resident disruption, and gained peace of mind knowing future scratches can be solved the same way. If your condominium, storefront, or home glass is marred by micro-swirls, deep graffiti scribing, or anything in between, remember: replacement is a pain; restoration is often a phone call away. ~Let us fix the pane in your glass™~